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Shipping Policy

 

Please be sure to input your shipping information correctly and carefully review before submitting your order. Once the order has been submitted you have agreed upon the Shipping Policy.  In some instances, a shipping address that is incorrect and/or from a previous residence is submitted.  This will result in an unsuccessful delivery to your shipping address and the package will automatically be returned to our warehouse.

Packages returned back to the warehouse with the following information on the package could be subject for additional re-ship shipping and handling fees:

Moved and left no forwarding Address, Attempted-Not Known, Unclaimed, No Such Street, No Such Number, Insufficient Address, Not Deliverable as Addressed Unable to Forward.

Once a package has been returned to our warehouse we will contact the buyer to confirm the shipping address.  Once confirmed, we will invoice for the re-shipping and handling fee.  The fees are based on the shipping and handling costs at the time of purchase.  The re-ship shipping and handling fees still apply even if the original order was not charged shipping and handling under free shipping promotions or discounts.

REFUSED DELIVERY
Refused packages are subject to a 20% restock fee plus the actual shipping charges incurred. This shipping charge will apply even if you were not originally charged shipping under free shipping promotions.

* We do not ship on holidays such as New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.

WHERE WE SHIP

UNITED STATES (48 CONTIGUOUS STATES)

We strive to get your merchandise to you as quickly as possible. Most orders are shipped the next business day after they are placed. We ship all orders in the continental US via USPS. Orders arrive within 3-7 business days.

HAWAII AND ALASKA CUSTOMERS

Items going to Hawaii and Alaska are shipped via USPS and arrive within 7 business days.

US VIRGIN ISLANDS, PUERTO RICO AND GUAM CUSTOMERS

Your order will ship via USPS from our facilities. Please allow 1-2 weeks for delivery.

MILITARY/AIR FORCE BASE CUSTOMERS

Your order will ship via USPS from our facilities. Please allow 1-2 weeks for delivery.

SHIPPING PROCEDURES

SHIPPING CONFIRMATION EMAILS

We will send you a shipping confirmation email when all or part of your order is shipped that will include the USPS tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link in the email.

SHIPPING IN MULTIPLE PACKAGES

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.

TRACKING YOUR ORDER

You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the USPS tracking number.

DELIVERING YOUR PACKAGE

  • We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
  • Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
  • Most items are available to ship in 1-2 business days unless otherwise noted.